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1stCall - IT Care Center

Provider of Service Desk and Hotline remote support

Retail remote support

Are you in need of software and hardware services and support for your retail shop?
Is the best option for you to have someone who you can call every time you are having any problems that are making your work harder or nearly impossible.
As 1stCall we are ready to help you in these situations!

Computer servers maintenance, user support

If your company uses webservers, and there is a need of their maintenance, you came to the right place.
If you need administrative support by maintaining unexpected issues or night maintenance and re-run of the server, you cannot miss by choosing 1stCall!

Are you familiar in the circles we work in and do you want to join our team?

We are currently hiring new employees with wider language knowledge, specifically english, combined with polish, hungarian, croatian or bulgarian. If you are capable of communicating in these languages and you are willing to become an IT support agent, reach to us via email, mobile phone or linkedIn.

For more information visit our linkedIn

Frequently asked questions

Can I contact 1stCall with a demand not perfectly fitting its offerings?

Absolutely! We will always try to be forthcoming your requests, even though it is not 100% coherent with our service offerings. If you are not sure about the request, do not hesitate to contact us.

What are the entry prerequisities needed for a job position in 1stCall?

At first place, you should be reliable, punctual, and looking forward to learn new things. If ale these traits are a part of your character, there are no other prerequisities needed, everything else can be done by putting in enough effort. On the other hand, every knowledge in IT sector is a big advantage, that can help you to get alogn quicker.

Can I order support directly through the website?

Surely! You can use our webiste as a source of contact information like emails or phone numbers, or you can contact us directly via our contact for. Either way, we will shortly get in touch with you.

Zobrazit příspěvek na Instagramu

Příspěvek sdílený 1stCall (@it_1stcall)

Still having unanswered questions?

Connect with us and ask using our contact form.

Why 1stCall should be Your choice?

The biggest advantage of cooperation with us is almost everyday service. Except Christmas, we will gladly provide you every day support, including the weekends, from 8:00 am to 22:00 pm.

Reviews of 1stCall

Andrea Vystrčilová

★★★★★

S firmou 1stCall mám dobrou zkušenost. Vše probíhá rychle, profesionálně a s lidským přístupem.

Pavel Najman

★★★★★

Skvělá komunikace, odborné poradenství. Jsem maximálně spokojený a určitě se na ně obrátím znovu.

Hanka Novotná

★★★★★

Přístup k zákazníkům a kvalita služeb mě opravdu překvapila. Vše fungovalo bez problémů.